👁️ Overview of new features

1. Exciting new major features
   1. Multiple WhatsApp numbers
   2. Analytics
   3. Track bot runs (Bot run logs)
2. Productivity boosting enhancements
   1. WhatsApp message links in templates
   2. Live DoubleTick workshops
   3. Support for DRIP campaigns in bots
   4. Tutorial videos for bots
   5. Clone bots
   6. Before time triggers in bots
   7. Block fake or abusive chats
3. API enhancements
   1. Added wallet balance public API

🆕🤔 What’s new?

📞 💬 Multiple WhatsApp numbers and business accounts

Now get your entire sales and support team’s existing WhatsApp numbers into a single DoubleTick account!

1. Consider a team that handles initial queries, and a sales team to handle specialized sales queries. In order to keep sales and general queries private, you can add a new WhatsApp Business Account Number(WABA number) for the sales team to your DoubleTick account!
2. Consider account managers for your key customers: they need to attend calls from your customers and need to reply to their queries on WhatsApp. If they all use your common organisation number with one profile picture, it lacks personalization and leads to problems when customers call on the same number. Instead you can now empower each of them with a new WABA number linked to a single DoubleTick account!

This feature enables you to manage all your communication in one place! You can easily keep tabs on conversations across different teams and agents

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**Contact us to add a new WhatsApp number to your DoubleTick account!**

📈 📊 📑 🔍 Analytics

In today's fast-paced world, quick responses are indispensable in providing exemplary customer service, ensuring satisfaction, and building lasting relationships. But how do you know that your customers are getting quick and helpful responses? By using our powerful data analytics on customer chats and agent activities